{{ currentInitials() }}
{{ currentName() }}
{{ 'voiceCall.callType' | translate }} · {{ timerLabel() }}
@if (onHold()) {
{{ 'voiceCall.onHold' | translate }}
}
@if (handedOver()) {
{{ 'voiceCall.agentOnCall' | translate: { name: agentName } }}
} @else {
{{
'voiceCall.botHandling'
| translate: { sentiment: 'voiceCall.sentiment.' + sentiment() | translate }
}}
}