@switch (tab()) { @case ('User View') {

@for (conv of rows(); track conv.id) {

{{ conv.name }} • {{ conv.phone }} {{ conv.messages }} Messages

} @empty { No conversations match “{{ query() }}”. }

} @case ('Session View') { @for (session of sessions; track session.id) { {{ session.contact }} {{ session.channel }} {{ session.startedOn }} {{ session.duration }} {{ session.messages }} {{ session.handledBy }}

} } @case ('Unanswered') {

Questions the AI agent could not answer. Each one is a candidate for a new Conversational Element.

@for (row of unanswered; track row.id) { {{ row.question }} {{ row.askedBy }} {{ row.channel }} {{ row.occurrences }} {{ row.lastAsked }} } } }

@if (selected(); as conv) {

Detailed Information

Related Elements

@for (tag of conv.tags; track tag) { {{ tag }} }

Statistic

First contact {{ conv.firstContact }}

Last contact {{ conv.lastContact }}

Avg response {{ conv.avgResponse }}

Resolved {{ conv.resolvedRate }}

Choose Template

}